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Victoria Otero

Lead Processor

1. What is your favorite part of your job?
I really enjoy being a resource for our clients, in educating them, keeping them informed, and in walking them through a transaction. My favorite part of my job is each new connection I make with a client, knowing that they are putting trust in me. I feel especially rewarded when someone thanks me for being there for them and when I know I've made a difference.

2. Where would we find you on the weekend?
Typically at HomeGoods, Home Depot, a plant nursery, or at some other place spending money on things for my home. You might also find me at the beach playing volleyball, or in the pool.

3. What do you want clients to remember you for?
I want them to remember me as someone who was reliably there for them to guide them through the title process, and to take care of their questions and concerns. I want them to remember me as someone who genuinely cared about their experience during this process and with our company.

4. What's your favorite sweet treat?
Ooh, hard. Not chocolate. I'll say that one of my favorite desserts is rice pudding.

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